Never respond to emails that request personal information.
Keep your password top secret and change them often.
Never use cyber cafes to access your online accounts.
Use the Virtual KeyPad while entering your login credentials.
Keep your computer secure by using an updated anti-virus and firewall
Always look for secure session indicators like https:// and padlock on
web sites that require personal information.
Never let anyone know your PINs or passwords, do not write them down.
Avoid opening or replying to spam emails, even if purportedly sent by
Disable the "Auto Complete" function on your browser to prevent your
browser from remembering Passwords.
Always logout to terminate your session, instead of closing the
Always type the address of the bank website in the address bar of your
browser or access it from your stored list of favourites.
Do not access the bank website through a link in an email or through
Using special characters like # $ @ etc. in your password is highly
In case you receive such fictitious emails purportedly sent by the Bank,
report the matter immediately to us on our toll free 24-hour customer
care numbers or email us at firstname.lastname@example.org
Toll Free Customer Care Numbers:
Debit Card Hotlisting Number(For blocking lost/stolen cards):